Is Kickscrew Legit – There are reviews online about the legitimacy of KicksCrew. Some people claimed they were legit and some claimed they weren’t.
By the end of this article, all your confusion about the legitimacy of KicksCrew will be cleared up and you will know for sure whether to buy from them or stay away.
Is Kickscrew Legit
KicksCrew is a must-have e-commerce marketplace for sneakers and apparel. However, there are high shipping costs, it takes a long time to deliver, and it is difficult and expensive to return a product or exchange it in bulk.
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Although it is a legitimate platform, the first major drawback of KicksCrew is the high shipping costs that customers have to pay.
Although the shipping cost is high, KicksCrew’s delivery time is very long as the product is usually shipped from Hong Kong. Average delivery time is 2-3 weeks after placing the order.
In addition, it is expensive to return a received product or take it back for a size change.
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In the event of a return, the buyer is responsible for return shipping costs and a total handling fee of 15 percent will be deducted from the transaction amount as a restocking fee.
In the event of a size exchange, the buyer is responsible for both return and handling costs (more details below).
I know because someone close to me ordered from KicksCrew and received the order with no problems. However, the shipping costs were very high and delivery took 2-3 weeks.
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KicksCrew has also been around for over 13 years and scam sites or companies don’t last that long.
Unlike fraudulent e-commerce companies, KicksCrew does not hide the identity or location of the people running the company.
If you don’t know, the company was founded by CEO Johnny Mack and COO Ross Adrian Yip. Rose has previously worked on the iconic GOAT sneaker platform.
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They operate from Hong Kong in Los Angeles, California, USA.
KicksCrew also recently raised $6.2 million from Gobi Partners, Pacific Century Group and COMPLEX CHINA, and why would these companies invest in it if it wasn’t a legitimate e-commerce company?
Apart from these, he has more than 1 million followers and a verified profile on Instagram.
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To understand whether KicksCrew sells fake or real shoes, you need to know how this platform works.
KicksCrew partners with retailers worldwide to provide and connect shoppers with sneakers.
Generally, the shoes you get from KicksCrew will be authentic/authentic. However, running suppliers may send them fake shoes and they cannot find a pair, but this is rare.
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If you want to know that KicksCrew is legit and not selling fake shoes, here’s what you need to know:
Before purchasing from KicksCrew, remember the following policies to avoid any problems:
When returning a product for a refund, please note that your request will only be accepted if:
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A KicksCrew approved tag is affixed to the shoe with a label stating, “KicksCrew disclaims all liability if the tag is removed.”
To request a return, please contact KicksCrew’s customer service team and once they accept your return request, they will provide you with a delivery address.
However, they clearly said that the original shipping fee is non-refundable and 15% of the total transaction amount will be deducted from the transaction amount as a return fee.
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When returning products for a size exchange, KicksCrew’s policy is the same as our return policy with a few differences.
A resizing request can only be accepted if it is made within 7 days of the delivery date, the product is unused, the KicksCrew tag has not been removed and the requested size is in stock.
For example, if you bought a size 7 shoe and want to exchange it for a size 8, your request can only be accepted if the last size is available.
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However, KicksCrew makes it clear that the buyer will be responsible for any applicable fees, including return shipping and handling fees, as well as the difference in price between wholesale and retail charges.
Please note that each order is subject to one exchange and when you contact the customer service team, please state the reason for the size change and the size required.
Although KicksCrew offers its customers the option to cancel, your request to cancel may not be accepted until the order has been shipped. However, once your order is shipped, you cannot cancel it.
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However, KicksCrew clearly states that your cancellation request is not 100% guaranteed and if your request is accepted, a cancellation fee of 15% of your total payment will be charged.
Therefore, prepare with confidence and awareness before purchasing from KicksCrew, as you will not be able to change your order details once the order is placed.
Another thing to keep in mind before buying from KicksCrew is that they do not offer prepaid fees and taxes, which means your order may incur customs fees.
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The reason Kicks Crew uses the DDU (Delivery Duty Unpaid) method of shipping is because it delivers to nearly 180 countries with varying customs fees. It is therefore not possible to define a fixed price for each element.
If fees are charged, the buyer will pay the courier in the specified country upon receipt of the product.
This means that you only pay the actual cost of the product and KicksCrew is not responsible for customs duties, import-export taxes and sales taxes.
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It should be noted here that additional charges are non-refundable, as I mentioned above, you are only responsible for the actual costs.
Therefore, any buyer should contact their country’s customs office to check the charges before purchasing the product.
Exceptionally, for USA and Australia only, VAT is included in the final product price for shipping to these two countries. But the buyer is responsible for any additional charges if applicable.
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Also note that KicksCrew is not responsible if your order is held in customs. It is rare, but there are possibilities.
As previously mentioned, KicksCrew’s delivery time is usually 2-3 weeks, and if you are okay with that time, you should buy from them.
Additionally, shipping charges are non-refundable for all shipping charges, whether rejected by your local customs office or returned to KicksCrew.
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In the second case, your payment will be refunded according to the tax and customs refund policy.
Additionally, KicksCrew is not responsible for package loss or damage caused by courier error. It can only help with complaints from the courier and is not responsible for any kind of compensation.
Another important thing to note is that returning products or returning them for a size exchange is an expensive and headache-inducing process.
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The maximum order quantity on KicksCrew is 1 unit per order, as they can receive goods from several suppliers.
Even if you bid KicksCrew twice the price of each item, this is not possible if you wish to order two or different items in one delivery. Items can be ordered separately and will incur separate shipping costs.
Although KicksCrew provides product images, sizes, colors and other details and takes reasonable steps to display the products as accurately as possible, you may not receive your order exactly as you see it when you place your order.
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This is because your computer or mobile screen and product images may not reflect the actual details of the shoes you are purchasing.
Therefore, if you have any doubts or questions about an order, KicksCrew recommends that you contact their staff before placing an order.
Although KicksCrew is legit and sells real shoes, whether you buy from them or not is up to you. Consider these 7 things before you buy.
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If the necessary sneakers are not available in your local market and you need all the expenses, I recommend that you contact KicksCrew to buy sneakers or apparel, just remember the 7 points I mentioned above.
However, if you have physical access to what you want, it’s best to buy directly from KicksCrew to avoid the risks and hassles involved.
Although the over the counter product is slightly more expensive than the product available from KicksCrew, I would not recommend buying from KicksCrew.
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The reasons I don’t recommend buying from KicksCrew if the item is available locally are the high shipping costs, very long delivery times, and painful return, cancellation, and refund policies.
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