Why Local Aldi Doesnt Have Phone Number – Editor’s Note: This post primarily relates to Aldi in the United States If you are not in the United States, you may be able to find help here
First of all, a disclaimer: you cannot contact individual Aldi stores to ask your questions This is because Aldi does not publish phone numbers for individual stores In fact, Aldi does not publish any phone numbers on its website
Why Local Aldi Doesnt Have Phone Number
One of them is (800) 325-7894 This is Aldi’s customer service number, which is sometimes advertised with product recalls and other issues This is Aldi’s official customer service number, available Monday-Friday, 9am-5pm Eastern Time. When I called this number, I was given several options, including the option to speak to a real person
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The second number is Aldi’s corporate number, (630) 879-8100. I called this number and heard through a directory of connections, job/recruitment opportunities, warehouse delivery schedules and instructions, marketing and advertising inquiries, real estate inquiries and supplier opportunities. Some of the menu options were repetitive, but I stayed in line and listened Finally, the last prompt is for customer service This takes me to another menu, where I can press a number to find out about the availability of a specific ALDI search (special buy) product, or I can stay online to talk to a customer service representative. Interestingly, both of these options transfer you to a live person With this number, if you’re trying to speak to a customer service representative, the key is to patiently listen through all the menu options. Most of the initial options are related to people who work for or with Aldi or who want to work for or with Aldi, but if you wait, it will eventually go to customer service.
The third number is (855) 955-2534, which is listed on Google Maps for all US stores. I called this number and got an automated recording saying that the store’s phone number is not published because Aldi follows a “streamlined staff model”. This is part of our approach to efficiency, which allows us to keep costs low for our customers The footage then encourages consumers to contact Aldi through its website, which provides email and US mail contact information. …and was hanged So even though these numbers are there, they are not very helpful
If you go to Aldi’s US website At www.aldi.us, you’ll find several options for contacting Aldi that don’t involve calling them The site has an FAQ page that may answer your questions Or, if you’re looking for your local store’s opening hours, enter your postcode on the store locator page on the Aldi website. If you’re looking for special holiday dates for stores, read our posts on the holidays here and here
There is live chat to contact Aldi customer service This service can usually be found on Aldi’s contact page and is available Monday to Friday from 9am to 5pm. Eastern Time It allows you to talk to real people who live online
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There is an email form to contact Aldi customer service It states that an Aldi representative is available to answer your email Monday through Friday from 9am to 5pm. Eastern Time The email form requires you to provide your full name, mailing address, email address, phone number and store location along with your written message. You also need to choose a subject line; Options are Product, Store Experience, Corporate Feedback and Questions, Professional and Technical Support You have the option to attach multiple photos to your email message if applicable
Although you’d think a phone call would get you resolved faster than an email, I’ve had good results after emailing Aldi a couple of times over the years. Both times I got a prompt and polite response The first time, several years ago, I wrote to express my dismay that my local Aldi had started selling eggs in Styrofoam containers instead of recyclable/compostable cardboard containers. An Aldi representative wrote me back within a few days and explained that there had been a fire at the factory that produced the compost bins, so Styrofoam bins were a temporary solution. Thank God, the old compost bin returned to my shop within a few weeks
I have emailed Aldi for the second time this year regarding warranty service for the SOHL Furniture writing desk I bought, and you can read the details of how Aldi helped me here. I won’t disclose the fact that I blog about Aldi products; I am just a regular customer of Aldi An Aldi representative reached out to me early the next business day, and they told me to call the first number above — (800) 325-7894 — if necessary. I finally ended up calling the number, and in time my warranty issue was resolved
Finally, there is a mailing address for physical correspondence If you prefer to go the Snail Mail route, Aldi’s address is:
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I do not send conventional mail through the US Postal Service To Aldi, but I guess if someone chooses this medium eventually someone will write to you or contact you.
Although Aldi does not publish phone numbers for any of its individual stores, there are several ways to contact Aldi customer service via phone, chat, email or traditional mail. While all are optional, we think the best way to contact Aldi is via email, as directed on the Aldi website. Someone will call you back, usually in a quick and helpful manner
About Rachel Rachel is the co-founder of Aldi Reviewer When she’s not busy shopping at Aldi, she enjoys cooking, gardening, writing gothic romances, and collecting more houseplants than she can handle. You can learn more about it at rachaelsjohnston.com Aldi’s private brand Clancy’s is like its name brand counterpart “I’m partially loyal to Aldi because it’s unique but not fancy, and at the same time you can find fancy stuff there,” says one Hudson Valley aficionado. Tom Gogola
There is no vegetable master bath kale, no muzak on the speakers, and no one taking groceries at Aldi supermarkets, the German chain with Midwest headquarters whose areas include Hudson, Kingston, Newburgh and Wappingers Falls.
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It’s not a lack of features that makes the store appeal to savvy, budget-conscious regional customers almost like a cult: it’s because of it.
Of course, other grocers like Wegman’s and Trader Joe’s (which has family ties to Aldi) also have their fan bases (we’re looking at you, Wegmaniacs). But Aldi—which has several dedicated fan groups on Facebook and more than 2,100 stores in 38 states—isn’t trying to win over people with shtick like Hawaiian shirts for employees (shopping is an adventure!), free samples galore, or overwhelming customers. Service It serves slightly odd budget versions of name-brand staples mixed with organic in a no-frills atmosphere and lets shoppers do their thing.
Aldi has everything you’d normally find at Tops or Hannaford – milk, eggs, meat, frozen goods, produce, cereal, soda and more. Only they’re often packaged with labels a step removed from name-brand foods, with shocking price points to boot.
Aldi’s version of Frosted Flakes is just what it’s called, but instead of the famous mascot Tony the Tiger, the box has a polar bear on it. Its corn chips are largely indistinguishable from the Frito-Lay variety in both packaging and taste. The uncanny resemblance to big-name brands, says Aldi superfan Greg Moynahan, is a fun twist that creates a hybrid between the thrift store experience and the typical supermarket In-Out.
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Another lending twist to the culture is the custom among Aldi shoppers, “Cow-Cow”, like crows on the street to signal to their fellow shoppers that they’ve found an attractive offer in store, as reported on the dedicated Facebook page. Aldi Fellows Aldi fansite, “Isle of Lodge”, is dedicated to finding the middle aisle where seasonal and new products are kept. And Aldireviewer.com posts daily on product discoveries
“I’m partially loyal to Aldi because it’s unique but not fancy, and at the same time you can find fancy stuff there,” said Cou Moyhan, who loves the Swiss Fund, which these days costs less than $10 and is very popular. He has two children who are still in school
Moynahan is a Dutchess County resident and professor of European and German history at Bard College who first met Aldi while living in Berlin. After he returned home and raised a family, he became a fan.
Along with its proprietary brands such as Millville and Clancy, Aldi offers a variety of organic and international spices, where the products are sold straight from the packaging box.
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European products are “all cheap and mixed with everything else,” Moyhan said. “With my family, I spend a third less on food than anywhere else,” he said. And like thrift or antique stores
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